Privacy Policy

Privacy Policy

Last updated: 5 July 2026

Snugora Living ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our store, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws, including Quebec's Law 25.

Information We Collect

  • Information you provide: name, email address, shipping and billing address, phone number, and payment details when you place an order or contact us.
  • Information collected automatically: IP address, browser and device information, and browsing activity collected through cookies and similar technologies.

How We Use Your Information

  • To process and fulfil your orders and payments;
  • To communicate with you about your order and provide customer support;
  • To send marketing communications where you have consented;
  • To improve our website, products, and services;
  • To detect and prevent fraud and to comply with legal obligations.

Payment Processing

Payments are processed securely by third-party payment providers such as Shopify Payments and PayPal. We do not store your full payment card details.

How We Share Your Information

We share personal information only with service providers who help us operate our store (for example Shopify, payment processors, shipping and fulfilment partners, and email or analytics providers), and only as necessary to provide our services. We may also disclose information where required by law. We do not sell your personal information.

International Transfers

Your information may be stored and processed outside Canada, including in the United States and the European Union. We take reasonable steps to ensure it is protected in accordance with this Policy.

Cookies

We use cookies to operate the store, remember your preferences, analyse traffic, and support marketing. You can control cookies through your browser settings.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described above and to comply with legal, accounting, or reporting obligations.

Your Rights

Subject to applicable law, you have the right to access, correct, or delete your personal information, to withdraw consent, and to lodge a complaint with the relevant privacy authority. To exercise these rights, contact us at val24460@gmail.com.

Children's Privacy

Our store is not directed to children, and we do not knowingly collect personal information from children under the age of majority in their province of residence.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date above.

Contact

For any privacy question or request, contact us at val24460@gmail.com or by mail at 15 Rue de Cougouzac, 24460 Agonac, France.